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Privacy Policy

Effective Date: July 26, 2026

True Standard Cards respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, make a purchase, subscribe to communications, contact us, or otherwise use our website and related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

 

Depending on how you interact with our Services, we may collect the following categories of personal information:

Information You Provide

  • Contact information, including your name, email address, telephone number, billing address, and shipping address.

  • Account information, including your login credentials, saved preferences, and account settings.

  • Order and transaction information, including products purchased, order history, payment status, returns, cancellations, and shipping details.

  • Communications you send to us, including customer-service requests, questions, reviews, and other correspondence.

  • Marketing preferences, including whether you have subscribed to promotional emails or text messages.

Payment Information

 

Payments are processed by Wix Payments or other third-party payment providers made available through our website. These providers may collect your payment-card number, billing information, and other financial information.

True Standard Cards generally does not directly store complete payment-card numbers.

Information Collected Automatically

 

When you visit or use our website, we and our service providers may automatically collect:

  • IP address.

  • Browser type and version.

  • Device type and operating system.

  • General location information derived from your IP address.

  • Pages viewed and links selected.

  • Referring website or source.

  • Dates and times of visits.

  • Shopping-cart activity and products viewed.

  • Information collected through cookies, pixels, analytics tools, and similar technologies.

2. How We Collect Personal Information

 

We may collect personal information:

  • Directly from you when you place an order, create an account, subscribe to communications, or contact us.

  • Automatically when you browse or interact with our website.

  • From Wix and other service providers that operate or support our website.

  • From payment processors, shipping carriers, analytics providers, advertising platforms, and other business partners.

  • From social-media platforms when you interact with our business through those services.

3. How We Use Personal Information

 

We may use personal information to:

  • Process payments and complete purchases.

  • Fulfill, package, ship, and track orders.

  • Send order confirmations, shipping notices, and other transactional communications.

  • Create and manage customer accounts.

  • Provide customer support and respond to questions.

  • Process permitted cancellations, returns, refunds, or disputes.

  • Remember shopping-cart contents and customer preferences.

  • Improve our website, products, services, and customer experience.

  • Understand website traffic and customer interactions.

  • Send marketing communications when permitted by law.

  • Personalize advertisements and promotional content.

  • Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.

  • Enforce our Terms and Conditions and other store policies.

  • Maintain business and tax records.

  • Comply with legal obligations, court orders, and lawful government requests.

  • Protect the rights, property, safety, and security of True Standard Cards, our customers, and others.

4. Cookies and Similar Technologies

 

Our website and service providers may use cookies, pixels, local storage, and similar technologies. These technologies help us:

  • Keep the website functioning properly.

  • Maintain shopping carts and account sessions.

  • Remember preferences.

  • Measure website performance and traffic.

  • Understand how visitors use our website.

  • Prevent fraud and improve security.

  • Measure marketing effectiveness.

  • Provide or measure personalized advertising where permitted.

 

Some cookies are essential for the website to function. Others may be used for analytics, functionality, or advertising.

You may manage cookies through your browser settings and, when available, through the cookie-preference tools displayed on our website. Blocking certain cookies may prevent some website features from working correctly.

5. Marketing Communications

 

If you subscribe to promotional communications, we may send you information about products, restocks, new releases, special offers, and other store updates.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message. If we offer SMS marketing, you may opt out by replying STOP to a marketing text. Message and data rates may apply, and message frequency may vary.

Opting out of promotional communications will not prevent us from sending necessary transactional messages concerning your orders, account, or customer-service requests.

We will not use information obtained through SMS consent to initiate unrelated marketing without the consent required by applicable law.

6. How We Disclose Personal Information

 

We may disclose personal information to service providers and third parties that help operate our business, including:

  • Wix, which hosts and supports our website.

  • Payment processors and fraud-prevention providers.

  • Shipping carriers and fulfillment providers.

  • Email and SMS communication providers.

  • Website analytics and performance providers.

  • Advertising and marketing platforms.

  • Customer-service, accounting, legal, and technology providers.

  • Government authorities or other parties when required by law.

We may also disclose information:

  • At your direction or with your consent.

  • To investigate fraud, security incidents, policy violations, or unlawful activity.

  • To protect our legal rights or the safety of others.

  • In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our business assets.

We do not sell personal information in exchange for money. However, certain disclosures involving advertising cookies or similar technologies may be treated as a “sale,” “sharing,” or targeted advertising under some state privacy laws.

7. Wix and Other Service Providers

 

Our website is hosted through Wix.com. Wix and its affiliated companies may process personal information to host the website, provide e-commerce functionality, maintain security, process transactions, and provide related services.

Information processed through Wix may be stored or processed in the United States, Israel, the European Union, or other countries in which Wix or its service providers operate. Wix processes information according to its own privacy policies and contractual obligations.

Payment providers, shipping carriers, social-media platforms, and other third parties may also process information according to their own privacy notices. We encourage you to review those policies before providing information directly to those services.

8. Your Privacy Rights

 

Depending on where you live and subject to applicable exceptions, you may have the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information.

  • Request a portable copy of certain personal information.

  • Opt out of certain targeted advertising.

  • Opt out of certain sales or sharing of personal information.

  • Withdraw consent where processing is based on consent.

  • Appeal a decision concerning a privacy request.

  • Receive equal service and pricing without unlawful discrimination for exercising your privacy rights.

To submit a privacy request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by applicable law, subject to verification of their authority.

9. Global Privacy Control and Do Not Track

 

Where required by applicable law and supported by our website technology, we will treat a recognized Global Privacy Control signal as a request to opt out of covered sales, sharing, or targeted advertising for the browser or device sending the signal.

Because there is currently no universally accepted standard for browser-based “Do Not Track” signals, our website may not respond to other Do Not Track settings.

10. Data Retention

 

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Completing and documenting transactions.

  • Providing customer service.

  • Maintaining tax, accounting, and business records.

  • Resolving disputes and payment claims.

  • Preventing fraud and abuse.

  • Enforcing our agreements.

  • Satisfying legal and regulatory obligations.

Retention periods may vary based on the type of information and the reason it was collected.

11. Data Security

 

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security, and you should avoid sending sensitive information through unsecured communication channels.

If you create an account, you are responsible for keeping your password and account credentials confidential.

12. Children’s Privacy

 

Our Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to us, please contact us so we can investigate and delete the information where appropriate.

We do not knowingly sell or share the personal information of consumers under 16 for targeted advertising purposes.

13. Third-Party Websites

 

Our website may contain links to websites or services operated by third parties. We do not control and are not responsible for the privacy, security, accuracy, or content of those third-party services.

Your interactions with third-party websites are governed by their respective privacy policies and terms.

14. International Visitors

 

Your personal information may be transferred to, stored in, or processed in countries other than the country where you live. Privacy laws in those countries may differ from the laws in your jurisdiction.

Where required, our service providers use legally recognized safeguards for international transfers of personal information.

15. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, service providers, or legal obligations.

When we update this policy, we will revise the effective date shown at the top of the page. We may provide additional notice when required by law. Your continued use of the Services following an update is subject to the revised policy.

16. Contact Us

 

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is handled, contact us at:

True Standard Cards
Email:  info@truestandardcards.com
Website: www.truestandardcards.com

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Pokémon and related trademarks belong to their respective owners. True Standard Cards is an independent retailer and is not affiliated with or endorsed by The Pokémon Company International.

 

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