Frequently Asked Questions

Orders are typically processed within 1–2 business days, excluding weekends and federal holidays. During new releases, holidays, or periods of high order volume, processing may take slightly longer. Tracking information will be provided once your order ships.

Shipping costs are calculated based on your order and the shipping option selected at checkout. Available shipping methods and rates will be displayed before you complete your purchase.

Yes. Tracking information is provided for eligible shipments once your order has been processed and the shipping label has been created. Please allow time for the carrier to scan and update the tracking information after your package is shipped.

We carefully package sealed products to help protect boxes, packaging, and contents during transit. Appropriate protective materials and shipping boxes are used based on the size and type of products in your order.